FAQ

Frequently Asked Questions

**What payment methods do you accept?**
We accept major credit cards (Visa, Mastercard) and  PayPal.

**Do you offer free shipping?**
Orders over $50 within Australia are eligible for free standard shipping; otherwise shipping costs are calculated at checkout.

**How can I track my order?**
You’ll receive an email with a tracking link once your order has been dispatched. Use this link to monitor your delivery status.

**What is your return policy?**
You can return most items within 30 days as long as they are unused and in their original packaging. Please refer to our Returns & Refund Policy page for details.

**How do I contact customer support?**
You can reach us via the Contact page or email support@tekkly.com.au. We’ll respond within one business day.